Van Companion Support

If you have a question, found something that isn’t working, or want to share feedback, email our support team.

Open the Van Companion Tutorials & User Guide →

Include these details

Your iPhone model and iOS version
Your Van Companion app version
What you expected to happen
What happened instead

Subscriptions and purchases

Use Restore Purchases on the Plans screen if an active Enhanced or Premium subscription is not recognized. You can view, change, or cancel a subscription in your Apple Account subscription settings. Apple bills App Store purchases and handles eligible refund requests.

Cloud sharing

Pilot and Co-Pilot sharing requires an active iCloud account and iCloud Drive. Please do not email passwords, financial details, or other sensitive information.

Support: support@vancompanion.com